Kiwanis Family Store

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Return Policy


  • A return authorization number will be required to return merchandise. Please contact Member Services before returning any items to receive the return authorization number.
  • Repack the merchandise carefully. When possible, use the original carton and packing materials. Items broken due to poor packaging for return transit will not be refunded.
  • Ship only prepaid and insured, we do not accept COD packages.
  • We accept returns within 6 months from the date of purchase. If you request a refund:
    • For orders paid with a credit card, a credit will be placed on your credit card account (please allow two billing cycles for the credit to appear on your statement).
    • For cash or check payments, we will issue a refund check (please allow 30 days for receipt of the refund check).
  • Why we need your credit card information:
    • Return shipping for replacement item(s) if merchandise was returned due to wrong merchandise, incorrect size ordered, or merchandise not as expected.
    • Replacement merchandise order exceeds the total cost of original order.
    • Should your return require a refund.