PLEASE NOTE:   Due to an annual inventory audit, orders placed between Friday afternoon, March 17 and March 22 will be shipped on March 23. We apologize for any inconvenience this may cause.
Kiwanis Family Store

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Return Policy

 

  • A return authorization number will be required to return merchandise. Please contact Member Services before returning any items to receive the return authorization number.
  • Repack the merchandise carefully. When possible, use the original carton and packing materials. Items broken due to poor packaging for return transit will not be refunded.
  • Ship only prepaid and insured, we do not accept COD packages.
  • We accept returns within 6 months from the date of purchase. If you request a refund:
    • For orders paid with a credit card, a credit will be placed on your credit card account (please allow two billing cycles for the credit to appear on your statement).
    • For cash or check payments, we will issue a refund check (please allow 30 days for receipt of the refund check).
  • Why we need your credit card information:
    • Return shipping for replacement item(s) if merchandise was returned due to wrong merchandise, incorrect size ordered, or merchandise not as expected.
    • Replacement merchandise order exceeds the total cost of original order.
    • Should your return require a refund.